New Patient Center in Naples, FL
What to Expect, Forms, Policies and Answers
What to Expect in Our Naples Chiropractic Office
Every Step of Your First Visit, Explained Upfront
At Bergtold Chiropractic in Naples, FL, we believe in building a strong, open relationship with every patient. Chiropractic care often involves multiple visits, each one playing a part in your overall healing. That's why we take the time to explain everything upfront, no surprises. We encourage you to take a look around, read through our services, check out patient testimonials, and get a feel for our approach. When you're ready, reach out to schedule an appointment and let us get to know you better so we can begin your journey to better health.
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Your First Visit
When you arrive at Bergtold Chiropractic, you'll be greeted by our friendly staff, ready to assist you. To save you time, we offer the option to complete your new patient paperwork online before your visit. Use the new patient paperwork links further down this page to fill out the necessary forms at your convenience.
Once you're here, we'll ensure you feel comfortable and prepared for the next steps in your care. Our team is here to guide you through the process and answer any questions you may have.
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We Explain Everything First
During your consultation with Dr. James Bergtold, we will discuss your health goals, the symptoms you're experiencing, and your previous treatments, if any. This consultation is an important part of our "discovery process," allowing us to get a full understanding of your needs and concerns. We take the time to explain everything, what's happening with your body, how chiropractic care can help, and the treatment options available. You'll be fully informed about your care plan and never left with surprises.
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History and Examination
We perform a thorough examination tailored to your condition. This may include assessments of range of motion, muscle strength, nerve function, and orthopedic testing. Every detail helps us design an effective and personalized care plan.
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X-rays and Imaging
In many cases, we may recommend X-rays to get a clear picture of your spine and overall spinal health. These X-rays help us identify the root cause of your discomfort and tailor your treatment plan accordingly. If needed, we may also refer you for further imaging, such as an MRI, to get more detailed information. X-rays are an essential tool in ensuring we provide the most accurate and effective care possible.
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Same-Day Treatment
In many cases treatment begins the same day. Once Dr. Bergtold has reviewed your history, your examination findings and any imaging, he explains what he found and, where it is appropriate, starts care in that same visit. That may be a manual or low-force adjustment, spinal decompression on the Hill DT table, MLS robotic laser or SoftWave acoustic therapy, and a single visit often combines more than one of them. If the findings point to something outside a chiropractic scope of practice, he will tell you so and refer you instead.
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Home Instructions
Before you leave, we'll provide specific instructions to support your recovery between visits. These may include stretches, ice or heat therapy, posture tips, or activity modifications to prevent further strain.
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Ongoing Care
After your first visit, you can expect regular chiropractic adjustments. While they may seem brief, they are critical to maintaining your progress and ensuring continued improvement. Just like any workout routine, consistency is key to long-term results.
We believe in lasting solutions, not temporary fixes. Your first visit is the beginning of your journey toward living pain-free and thriving in everything you do.
New Patient Paperwork
Complete Your Forms Before You Arrive
To make your first visit easier and more efficient, we provide our new patient forms online. Completing these ahead of time will help you save valuable time during your appointment and allow our team to quickly and accurately enter your information into our system.
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Why Fill Out Forms Online?
- Save time at the clinic: The forms ask for the same information you would normally fill out in person, but completing them online at your convenience speeds up the check-in process.
- Automated and secure: Your information is transmitted directly to our system, reducing paperwork and helping us maintain a paperless, eco-friendly office.
- Quick process: Please allow 5 to 10 minutes to complete your form(s).
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Instructions
- Complete each section carefully.
- Once submitted, we will automatically receive your information. (You may call us to confirm if you'd like extra reassurance.)
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Forms and Downloads
You can complete the online form or download our printable new patient form to save time during your first visit.
- Online New Patient Forms, a secure digital intake form that takes 5 to 10 minutes
- Download the printable New Patient Intake form (PDF) if you prefer to fill it in by hand
Existing Patient Booking
Already a Patient? Book Your Next Visit
Existing patients can use our online booking tool to schedule an appointment. If you have any trouble, please call us at (239) 593-6788.
If you are a new patient to the clinic, you can schedule your first visit the same way, or send us a message if you have questions first.
Office Policies
What We Ask of You, and What You Can Expect
The terms below appear in the intake form you complete before your first visit. We publish them here so you can read them in full ahead of time rather than for the first time at the front desk.
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Missed Appointments
We strive to provide you with the utmost professionalism and excellence of service. Our commitment to your well-being and health is something we take seriously.
We care about you and realize it would be a disservice to you if we did not emphasize the importance of your own commitment to the care you need and to the actions we recommend to you.
Your faithfulness to the recommended number of adjustments is key to ensuring optimum results.
With the exception of emergencies, it is vital that you keep all your appointments. Reminder cards are provided to help you save the date. If you need to re-schedule an appointment, please call our office and arrange for a make-up appointment with our chiropractic assistants. We would prefer the make up appointment to be within the same week.
Thank you for your understanding. We greatly appreciate you as our patient and strongly desire excellent results and success for you!
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Insurance
We will verify all insurances and your benefits per your agreement with your carrier. After verification the Doctor will give his recommendations and an appropriate plan will be designed for each individual.
Please let the front-desk know if you have been in some type of accident or have been injured on the job. This will enable us to give you any and all information necessary to serve you completely and accurately.
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Authorization for Care
I hereby authorize the Doctor to work with my condition through the use of adjustments to my spine, as he or she deems appropriate.
I clearly understand and agree that all the services rendered to me are charged directly to me and that I am personally responsible for all payment. I agree that I am responsible for all the bills incurred at this office. The Doctor will not be held responsible for any pre-existing medically diagnosed conditions nor for any medical diagnosis. I also understand that if I suspend or terminate my care, any fees for professional services rendered to me will become immediately due and payable.
I hereby authorize assignment of my insurance rights and benefits (if applicable) directly to the provider of services rendered.
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Agreement
My signature below signifies my agreement for payment in full on a cash basis if I have not provided all the necessary documents and information by the time of the second visit.
I have read and agree to the above statement.
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Ownership of X-ray Films
It is understood and agreed that the payments to the Doctor for X-rays is for the examination of X-rays only. The X-ray negatives will remain the property of this office. They are kept on file where they may be seen at any time while I am a patient of this office.
Frequently Asked Questions
Common Questions From New Patients in Naples
What Could Be Causing My Pain?
Every person's body is different, so the source of your pain may not be the same as someone else's, even if symptoms sound similar. To understand what's really going on, a detailed consultation and exam are essential. Chiropractors are trained to identify and treat issues related to the spine, joints, soft tissues, and nervous system. If we find that chiropractic care isn't the right fit for your condition, we'll gladly refer you to a provider who can help. Our goal is to give you answers and guide you toward the best possible path to relief.
Can Chiropractic Care Help Me?
Chiropractic care has helped millions of people manage a wide range of conditions, not just back and neck pain. Since the spine is closely connected to the nervous system, restoring spinal alignment can support overall body function. Chiropractic may help relieve discomfort related to headaches, ear infections in children, menstrual pain, and more. While we don't treat specific diseases, many patients notice improvements in their overall health when nerve pressure is reduced. The best-known success of chiropractic is in treating back, neck, and spine-related issues. In fact, many medical professionals now recognize chiropractic as an important part of conservative care for spine conditions.
How Long Will It Take to Feel Better?
Recovery time depends on how long the condition has been present and the type of injury. Newer injuries, if treated promptly, often respond within a few visits. Long-standing or recurring problems may take longer, sometimes 12 visits or more. The best way to find out is to come in for an evaluation. We'll walk you through a personalized care plan, including expected progress. Keep in mind that waiting too long to seek care often leads to longer recovery timelines.
How Much Will Chiropractic Care Cost?
Costs vary based on the number of visits and the nature of your condition. In many cases, chiropractic care is more cost-effective than other types of treatment. Studies have shown that patients who choose chiropractic often have fewer hospital visits and lower healthcare expenses overall. We'll provide a clear estimate after your consultation and offer flexible payment options whenever possible to make care accessible.
Will I Have to Keep Coming Back Forever?
That's a common concern. Once your pain is resolved and your body is functioning better, we recommend occasional follow-ups, just like you would with your dentist or eye doctor. Ongoing care isn't mandatory, but regular check-ins help maintain progress, reduce the chances of flare-ups, and support long-term health. We'll work with you to create a schedule that fits your needs and goals.
Is Chiropractic Safe? Will It Hurt?
Chiropractic care is widely considered safe for people of all ages, from infants to older adults. We use gentle, noninvasive techniques tailored to your comfort and condition. Most patients find treatments relaxing and often feel immediate relief. If you're already in pain, you may feel some mild discomfort during early visits, but we always keep care gentle, focused, and safe.
Book Your First Appointment in Naples, FL
One Call and We Will Get You Started
Call (239) 593-6788 to book your first visit, or send us a message. Completing your paperwork beforehand means more of your appointment is spent on the examination and less on the clipboard. We are at 5385 Park Central Court, Suite 1 in Naples, serving Bonita Springs, Estero, Marco Island, Golden Gate and North Naples. Explore chiropractic care in Naples, FL, our therapies and advanced treatments, or check what insurance we accept.